Docs / Campaigns

Campaigns

Sending a template to many contacts at once: audiences, sending pace, quality protection and failures.

Sending a broadcast campaign
How to choose who receives a campaign, pick an approved template, check the cost and send it in Stravax Engage.
Throttling, quality rating and messaging tiers
Why WhatsApp broadcasts send gradually, and how Meta's quality rating and messaging tiers control your sending pace.
What happens when your quality rating drops
What Stravax Engage does automatically when a WhatsApp number's quality rating turns red, and how to resume sending once it recovers.
Broadcast failures and retries
How Stravax Engage retries failed broadcast messages, settles charges, and where to see what happened to each send.