Docs / Help and support

Help and support

Getting help from the app, support request statuses and support after your trial.

Getting help: help center and support requests
How to find answers in the help center and open a support request in Stravax Engage, and what happens after you submit one.
Request statuses explained
What open, pending, resolved, and closed mean on a Stravax Engage support request, and when replying reopens one.
Support after your trial ends
How Help remains available during trial grace and locked access.